This approach aims not just to engage customers but to envelop them in the narrative and values of a brand.
Mike Szczesny //
16 Apr 2024
NLP and NLU underpin effective generative AI for marketers.
Jonathan Moran //
08 Apr 2024
Listening to your customers, taking action on feedback, and building a customer community helps you strengthen trust and long-term loyalty.
Mary Kay Evans //
28 Mar 2024
As social and marketplace shopping converge, retailers need to update their marketing strategies to reflect the new reality—such as the need for stronger brand protection, accessible and responsive customer service, and other new marketing strategies.
Rick Sunzeri //
05 Mar 2024